Access Candy AI from your iPhone

Add the icon from Safari's own menu

If you cannot find the home-screen command, check which menu you opened. Sharing a message or picture within the page is different from using the Share control built into Safari.

1. In Safari on your iPhone, open the Candy AI page you want the icon to reopen.
2. Choose Share from the browser controls.
3. Tap Add to Home Screen in that menu.
4. Confirm the icon's name, then use the icon to reopen the site.

Return through the login attached to your purchase

Use the registration method for the account holding your conversations or subscription. Installing a shortcut adds a way to open the service, not a new membership with a separate account.

Check the signed-in account before concluding that a character or paid allowance has disappeared. A private-browsing session or another browser session may have opened a different registration from the one you need.

Check the audio action you are trying to use

If you want to hear a message, begin with playback volume. If you want a supported call, also check microphone access and that character's available feature. These checks address different parts of an audio problem.

Some generated clips are silent, so working text or a visible picture does not establish that a video should have sound. Check whether the particular clip contains an audio track before treating silence as a device fault.

Keep subscription changes in the account settings

The icon changes how you enter the website, not what your account is entitled to use. It adds neither an independent offline AI service nor additional subscription rights.

To stop renewal or remove an account, use the corresponding account action rather than deleting the icon. Before clearing site data, record any local preferences you would like to keep.

Your questions

What is the iPhone route if I am not installing from the App Store?

Visit Candy AI with Safari, tap Share and select Add to Home Screen. This route uses our web app and does not need a native App Store download.

Should an Android APK be used for an iPhone installation?

No. Android packages are not an iPhone setup method. Open the website in your iPhone browser and use the home-screen instructions for Safari.

How do I stop renewal after removing the iPhone shortcut?

Go to the subscribed account and complete cancellation there. Removing a home-screen icon by itself only removes that entry point; it does not unsubscribe you.