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Locate saved characters and the results you generated
A character bookmark, a chat thread and a generated file serve different purposes. Look for the type of item you actually kept: saving a profile does not gather its conversations, images and videos into a single copy.
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Use a saved card to revisit a profile
Select Save character on the character card when you want a profile bookmark in this browser. That saved entry takes you back to the profile; the exchange you had with the character is not copied into it.
Check the browser and session if expected bookmarks are missing. Private browsing, cleared site data and switching browsers can change a local list without deleting material associated with the signed-in account.
Look where the picture or video was created
A finished Build Your Video clip is found through My Generations. For pictures, return to the image tool or conversation involved and use the collection or download controls supplied there.
Check which action you completed: bookmarking, generating or unlocking prepared content. Saving the character card does not buy a pack, and it does not download the images belonging to the profile.
Trace a missing result before making a replacement request
Verify the account and generation status when you cannot locate a result. Waiting for a slow request to finish is different from investigating an unsuccessful purchase, so first establish which situation you have.
Search for the original output before funding another generation with tokens. If you need support, preserve the character, approximate request time and any error that helps identify the first attempt.
Inspect downloaded copies before clearing the original
Check the browser's download location and open the resulting file while the original view is still available. Saving a file to your device does not export a conversation or back up the account settings.
Before sharing or using a result commercially, check its permissions rather than relying on access alone. Do not place disputed content or another person's private information in a folder others can reach.
Your questions
What is stored when I bookmark a character card?
The browser keeps a reference to the profile, not a transcript of your messages. Find your conversation and its history separately from that local list.
How do I return to a video I made with Build Your Video?
Open My Generations and check the account that submitted the generation. A different account can leave you looking for a result in the wrong place.
Can I use my browser collection as a backup of account chats?
No. Profile bookmarks are local to the browser storage holding them. They are not an account backup or a chat archive that automatically appears in other browsers.