Trust & safety
Consider what you share and how it is processed
Our data controller is EverAI Limited. Provide the information needed for your chosen account or feature, while keeping unnecessary sensitive details out of fictional conversations and the roles you create for them.
Topics in this article
Include the conversation when thinking about personal data
Consider more than the name or image shown on a profile. Depending on their content, prompts, generated outputs, calls, character preferences and account details may all include personal information processed by the service.
Invent background details for your role rather than using financial information or real credentials. Another person's identifying information should also be left out when it has no necessary purpose in the exchange.
Account for providers, flagged-content review and sampling
Service providers may process information under our privacy notice, which also permits flagged-content review and quality sampling. De-identified exchanges may be used for research or training. Private presentation is not evidence of end-to-end encryption that rules out provider access.
Use an ordinary invented detail if it serves the scene without exposing sensitive information. A private-looking conversation is not a place to keep passwords or confidential records just because the exchange is not a public profile.
Expect legal exceptions when requesting deletion
Account-data deletion is subject to legal retention requirements, including financial and transaction records generally held for ten years. A conversation becoming unavailable through the interface does not establish that all associated records were immediately erased.
Before removing the account, retain the receipts and transaction references needed for any later payment query. Avoid accumulating unnecessary copies of private content belonging to another person while preparing your own records.
Tell us precisely which information you want addressed
Identify the account or content and describe what should be located, corrected or removed when contacting us about personal data. Add the relevant references without including unrelated sensitive material as background.
If others use the same device, inspect the browser's saved choices too. Signing out of the account and removing locally stored site data are separate actions with different effects on what remains in that browser.
Your questions
How does account conversation differ from a public character profile?
They are separate, but that distinction does not exempt conversation data from the processing and review allowed by our privacy notice. Consider both before deciding what to share.
What happens to financial records after account deletion?
Retention obligations can continue after account removal, so deletion does not mean immediate erasure of every payment record. Save receipts you may need while you still have account access.
What details are unnecessary for a character role?
A fictional role can use invented information. Do not add passwords, recovery codes, full payment details or someone else's private records to make a scene more specific.