Experiences
Choose how to create a Candy AI video
Your Candy AI account may offer different routes into video creation. Scene presets and image-to-video use different starting inputs, so follow the tool you select. These generation options are separate from the prepared episodes available through Candy Shorts.
Topics in this article
Build Your Video: choose the scene
In your account's preset builder, choose the character, action, location and partner from the options provided. Once the selections and token charge suit your plans, press Generate video. Look for a finished result in My Generations.
Treat the clip as an interpretation of the scene choices, not an exact reproduction guaranteed in every detail. Begin with a request whose important elements you can readily recognise when assessing the result.
Animate a picture with image-to-video
The image-to-video route uses a supported character picture as the starting point for a short animated clip. Choose suitable visual input rather than assuming a text description alone initiates this same kind of conversion.
Find an available conversion control on the selected picture and read the token cost. A place in your collection does not mean that an image qualifies as input for every video-generation option.
Candy Studio and other video experiences
Candy Studio is a separate way into movie creation. Its options and prices need to be considered on their own: do not assume a shared editor across all video tools or unlimited movie production as part of membership.
Open Candy Shorts in your account for a scripted episode, or a supported Live Action scene for interactive choices. A generated clip or prepared video is not the same experience as an uninterrupted two-way webcam call.
Silent clips and interrupted requests
Not every generated clip has an audio track. Sound can depend on the video format, selected character and account, so including audio details in a request is not a promise that those sounds will appear in the output.
For a missing option or failed request, confirm the account, character, browser and available tokens. Retain the status or error details for support, and avoid submitting the same paid generation repeatedly while its completion remains uncertain.
Your questions
Do all video tools accept the same kind of prompt?
No. Build Your Video uses preset scene choices, while supported image conversion requires an eligible picture. Follow the inputs supplied by the particular tool rather than assuming a prompt or image works across every video option.
What could explain a clip with no sound?
Check the clip's volume and your browser's audio first. Some generated video outputs are silent, so a completed clip does not necessarily include a sound track.
Does creating a video include an episode unlock?
A new generation and access to an existing Shorts episode are separate actions. Each has its own conditions, and paying for a clip should not be taken to include episode access.
Is there a fixed length for Candy AI videos?
We do not promise one duration across every video tool. Use the length displayed for your selected option, if provided. If an exact duration matters and none is shown, contact support before you pay.