Experiences
Use Live Action's scene controls
Live Action gives selected companions interactive video scenes within Candy AI. Its menu lets you choose actions in the scene, a different format from writing a chat reply or holding a continuous two-way webcam conversation.
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Open Live Action from your mobile account
You must have Premium and a companion that offers the mode. Finding a profile in the wider character catalogue does not establish that a Live Action scene is available for it.
- Use an eligible mobile device and choose a character with Live Action support.
- Enter through the profile's Live Action option or the joystick at the top-right of chat.
- Tap the bottom-right action control within the scene to reveal its menu.
- Read the chosen action's details and displayed token charge before confirming the selection.
Free choices and token-funded interactions
Some options in the scene cost tokens, while others are free. A free action does not remove the requirement for Premium or make the whole Live Action experience accessible through a free account.
Read the amount shown beside the action you select. The price of a different interaction or the size of a monthly allowance is not a reliable way to determine the charge for this choice.
Scene interaction is different from webcam calling
The menu provides the interactions supported by that scene. It does not establish access to your camera or a two-way video conversation with a human performer.
In your account, use a supported voice call for microphone conversation, video generation for a newly requested clip or Shorts for a scripted episode. Each has a separate entry point and its own controls.
Describe the stage that is not working
Confirm your membership, selected character and mobile device if the mode will not open. Features can differ between browsers and accounts, including while access is being rolled out to users.
Let support know whether the entry control is missing, the scene will not load or an action fails after selection. Include the relevant screen information so the report points to the stage where the problem occurs.
Your questions
Can I use free Live Action choices without a Premium membership?
Premium and a supported character are required to enter Live Action. Inside the mode, some actions have no additional charge and others require tokens.
How do I reach the interactive choices on mobile?
Use the Live Action option on the character profile or the joystick at the top-right of chat to enter. The scene's bottom-right action control then opens the available menu.
Is Live Action a continuous camera conversation?
It is a menu-based interactive video experience rather than a guarantee of webcam calling. Voice calls use a separate audio feature, and Live Action does not promise uninterrupted two-way camera access.