Memberships
Know the price after your Candy AI discount
A discount matters only when it applies to the purchase you are making. Establish the billed total and the renewal amount, not just the percentage in a promotion. The code may cover a specific membership or period rather than every charge on the account.
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Calculate the commitment over the same length of time
Put competing offers on the same term before comparing their cost. A year-long membership's monthly equivalent still requires its annual payment. A month-to-month plan has a different collection schedule, even if its headline figure looks similar.
Write down what happens after the first charge as well. When only the first month is reduced, the following renewals can cost more. Do not carry the opening discount forward into your budget unless the offer actually covers those later payments.
Apply the code to the eligible item
Use a promotion available in your account or one you can recognise as issued by us, then establish that checkout accepts it. A circulated code may no longer be active or may be intended for a different plan.
Read the conditions for the account, currency, subscription duration and purchase category. A reduction on membership does not automatically reduce a token purchase. Establish whether the selected pack is covered instead of extending the subscription offer to it.
Treat an introductory payment as paid membership
Our free introduction is not the same offer as a cheaper subscription. The tokens allocated monthly with a paid membership also belong to that purchase; they are not a recurring free-account gift that anyone can claim without paying.
Keep credentials to yourself when looking for promotions. Unofficial downloads offering Premium in exchange for your login are not a reason to share it. Use the membership options and offers that are accepted through our checkout.
Keep evidence of the total you agreed to pay
Store the purchase confirmation with the membership duration, billed amount and renewal price. If the account later shows something different, these details identify the promotion that was accepted rather than an offer you saw but did not buy.
Do not confirm if a code fails or the payment total is unexpected; contact support for clarification first. Paying again in an attempt to force the promotion through can create another purchase without resolving why the code was ineligible.
Your questions
Can any account use a code to get Premium without paying?
There is no promised universal code for no-cost Premium. Use the limited free introduction, or establish a paid promotion's eligibility, charge and renewal conditions for the account before you confirm it.
Will an annual promotion spread collection into monthly payments?
Not simply because a monthly equivalent is displayed. The annual total may be taken together. Read the amount collected and the renewal period rather than treating the comparison price as an instalment option.
How do I know if a code applies to a token pack?
The promotion must include that selected pack in its conditions. Coverage for a subscription purchase alone does not mean your token top-up will receive the same reduction.